We believe that AI and Automation technologies have reached a new inflection point where businesses in every vertical have a new mandate to harness the power of AI and Automation. The promise of AI and Automation can be realized in four major categories:
Supercharge productivity by automating tasks or with an AI Assist
Elevate both customer and employee experience by removing friction
harness the power of data that sits within an organization
Going beyond the hype of AI to create true value is one of the challenges that businesses face today, followed by being unable to identify a “starting point” to deploy AI and Automation responsibly.
Studies show that most organizations do not have the horizon planning to deploy AI/Automation to capture this new opportunity over time. However, organizations of all sizes and scales do feel the anxiety to act in this direction.
On top of the above, most businesses lack the leadership and expertise to initiate and lead cross–domain AI and Automation programs.
Lack of clarity coupled with anxiety act leads to (a) the “Frankenstein” approach where hasty investments are thrown in multiple directions with disjointed point solutions OR (b) a wait–&–watch approach – where AI and Automation is placed on a ‘stand–by’ mode which may lead to lost opportunities with high cost for inaction.
At Intelligent Xperience, we take a practitioner–led approach towards AI and Automation. Depending on our client’s maturity and budget, we take one of the two routes
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